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FREQUENTLY ASKED QUESTIONS
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When will my item ship out?There is a processing time of about two business days for your order, however most orders are sent out within one business day.
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I need to make changes to my order. What do I do?If there are any changes that need to be done to your order, please e-mail us as soon as possible so that we may be able to accomodate you in any way possible. Please e-mail us your order number and the changes that you wish to make. Be aware that changes to the order may postpone processing times, and unfortunately, changes cannot always be made.
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I have not yet received my packageIf your package has not yet arrived in the expected time frame, reach out to the United States Postal Service for more information and file a claim. Please e-mail us your order number, along with the USPS claim number, and we will assist you in anyway possible.
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How do I contact J Vape Industries?You can contact J Vape Industries at jvapeindustries@gmail.com.
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How do I pay for my order?We currently use paypal to process our orders on this website.
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Do you ship to my country?USPS International Shipping Rate: USPS Canada/Mexico - $13.00 USPS International Standard (delivery times will vary) - $25.00 USPS International Expedited (delivery times will vary) - $35.00
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How do I use this product?1. Take out the magnetic adapter from the small rectangular box, which also contains the charging cable. 2. Thread the magnetic adaptor onto your 510 threaded cartridge. 3. Place the Cartridge into the slot. Check that the contacts between the cartridge and the battery is properly seated. 4. Quickly press the buttont five times to turn on the vape battery. To adjust the voltage between 2.6V, 3.2V, 4.1V, quickly press the button three times. 6. Press the button and enjoy the vape!
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How do I turn on/off the vape?Press the center button five times to turn on or turn off the vape. Make sure to turn off the vape battery after you are done using it!
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How do I change the voltage.Press the button three times to change the voltage of your battery. There are three possible choices: 2.6V (green), 3.2V (yellow), 4.1V (red). Make sure to use the right voltage for your cartridge!
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Why does my vape blink three times when I press the button and not function?1. Take the cartridge out and clean the contact point on the cartridge and the contact point on the battery. 2. Reseat the cartridge into its proper slot, making sure that the contact point on the battery firmly connects with the contact point on the cartridge. 3. Adjust the magnetic adaptor as needed, while ensuring the contacts connect between the cartridge and battery. 4. Make sure you are not moving the contact on the cartridge as you are using your battery.
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Which cartridges are compatible with this battery?This vape battery is compatible with 1-3 ohm resistance 510 threaded atomizers (cartridges).
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My V Mod flashed eight times and shut off. What now?Charge your V Mod; that sign is an indication that your V Mod Battery is out of battery. Make sure to charge your battery with a Micro USB Charging cable.
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What are some of the V Mod Protection functions?Your V Mod is a very intelligent battery. It comes with a short circuit diverter and an overheat shut off function. The V Mod battery is a smart battery and will automatically stop charging when the charge is complete. If a short circuit happens to occur, the LED will flash three times. The printed circuit board assembly will detect and prevent overheating, indicating so with three flashes.
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What is the mAh rating for the V Mod?V Mod battery is rated at 900 mAh.
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How do I use the Magic Mod?1. Take out the magnetic adapter from the small rectangular box, which also contains the charging cable. 2. Thread the magnetic adaptor onto your 510 threaded cartridge. 3. Place the Cartridge into the slot. Check that the contacts between the cartridge and the battery is properly seated. 4. Draw vaporizor by inhaling the cartridge! 5. Enjoy the stealthy vaporizor hits!
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What cartridges are compatible with the Magic Mod?The cartridges that are compatible with the Magic Mod are cartridges with less then 11.0mm diameter and a 510 (m7) Thread. The cartridge resistance should be at 1.0-3.0 ohms.
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What is the mAh rating for the Magic Mod?The Magic Mod battery capacity is rated at 800 mAh.
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How do I use my J Rig?1. Unscrew the mouthpeice and use the dabber to grab some concentrate material. 2. Unscrew the chamber on the J Rig closer to the 510 thread, and place the material on the two coils. 3. Next, Re-assemble the J Rig, thread on the magnetic adaptor, and securely place the cartridge into the slot, ensuring the contacts connect. 4. It is best to season the coils for first time use. Place the battery on a higher setting and enjoy the discrete the J Rig!
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What batteries are compatable with the J Rig?The J Rig is compatible with the J Mod, allowing for the perfect fit! The J Rig is a 510 threaded cartridge with a resistance with 2.8 ohms. It has a 11mm diameter and is 58.38mm tall. It is best used with a battery with adjustable voltage, such as the J Mod, to get the best quality vape!
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